Hotlines

Deutsche Börse Group responds to customer and general inquiries in a fast, efficient and comprehensive manner. For this, it has dedicated hotline teams for individual subjects.

Unless otherwise indicated, the hotlines can be reached on all trading days. All times are given in CET.

General queries about Deutsche Börse Group and its website:

Contact

Internet hotline

Mon-Fri, 9:00 – 18:00

+49 69 21111670

info@deutsche-boerse.com

General subjects

Hotline

Phone/(Fax)/E-mail

Service times

Visitors Center to the Frankfurt Stock Exchange

Discover more

visitors.center@deutsche-boerse.com

Hotlines for specific target groups

Hotline	Phone/(Fax)/E-mail	Service times
Applicants Queries on job applications to Deutsche Börse Group	+49 69 21111810 careers@deutsche-boerse.com Students: campus.careers@deutsche-boerse.com	9:00 – 17:00*
Investor Relations	+49 69 21111670 ir@deutsche-boerse.com	9:00 – 18:00*
Notification of major holdings of a Deutsche Börse AG shareholder	MajorHoldings@deutsche-boerse.com
Journalists	Your personal contact

Product information

Hotline	Phone/(Fax)/E-mail	Service times
Connectivity Products Discover more	+49 69 21111690 accessproducts@deutsche-boerse.com	9:00 – 17:00*
Data + Services (Real-time data) Discover more	Frankfurt +49 69 21112442 London +44 20 78627223 Chicago +1 312 5441095 Singapore +65 6597 3018 data.services@deutsche-boerse.com	9:00 – 17:00*
Data Services Support (Historical market data) Discover more	dataservices.support@deutsche-boerse.com	9:00 – 17:00*
Xentric Discover more	+49 69 21118080 it.sales@deutsche-boerse.com	9:00 – 17:00*

Support hotlines

Hotline	Phone/(Fax)/E-mail	Service times
Historical Data Webshop	+49 69 21111033 hdp@deutsche-boerse.com	7:00 – 18:20
MD+S Interactive	+49 69 21111077 data.fileservice@deutsche-boerse.com	7:00 – 18:20
Xentric Technical Support	+49 69 21118080 xentric@deutsche-boerse.com	6:00 – 22:00